..... JOB VACANCY .....
Global Assistance and Healthcare, a well-established international medical assistance provider to the Insurance, Oil and Gas, Mining and other corporate sector is inviting highly motivated individuals to fill in the position of:
OPERATIONS COORDINATOR(Code: OPR)As part of our operation team, you will be required to handle the following tasks:
- Handling incoming / outgoing communications (phone calls, email, faxes) notably from international clients and / or patients requiring medical help in Indonesia and South East Asia
- Identifying the request (medical assistance, coverage of medical expenses, medical evacuation, etc…)
- Proceeding the request in activating our medical team and all type of providers around South East Asia with a permanent attention to costs and efficiency
- Arranging medical evacuations (with commercial flight or air ambulance)
- Answering to all our dedicated phone lines (for insurance, assistance company or various clients)
- Coordinating and following up the case with international clients.
Specific Obligations
- Rotating shifts for a 24 / 7 position
- Fluent level of English language capability in both verbal and written communication
- Possess a basic knowledge base as well as insurance products
- Capable to demonstrate high confidence, assertiveness and tact in difficult setting
- Education: Bachelor’s Degree from any Major with GPA minimum 2.75 (scale of 4) from reputable universities
- Experience: Minimum 1 year experience in the same area, fresh graduate with high capability could be considered.
Should you interest in those positions, please send your application including resume and contact number (not more than 200KB) to: hrd@global-assistance.netPut Subject on E-mail: OPR_(and your full name)All applications will be treated strictly confidential and only short-listed candidates will be notified for interview.
